We have successfully been updating sites for the last few months, but now we’re getting errors when trying to update 2 plugins and 1 theme using Hoster. The behavior is being experienced on 5 sites.
Yesterday we were seeing this error:
“You have exceeded the maximum allowed downloads (3 per day). Please try again tomorrow.”
Today we have tried again, and now we’re seeing this:
“Update failed: The package could not be installed.”
Perhaps we have introduced something on our end which is causing the problem, but I’m not sure what it might be. The 5 sites in question are split among 2 servers (one Windows, one Linux) and all sites are experiencing the error.
I’m not offering a lot of specifics because I don’t know what information might be helpful. Are you familiar with one or both of these errors?
In all cases, the website recognizes the new version exists. We get these errors after clicking the “update now” link in the WordPress admin.
I will add, we are able to successfully update the sites if we manually upload the zip files for the one theme and two plugins.
Thank you for any insight you can offer.