Support

Welcome to DPlugins Support Pagess

The standard response time frame is 72 hours during work days.
The time during the weekend is for friends and family.

Feature, Bug, Refund

To enhance communication with us, please log in. By doing so, we can minimize spam and unwanted comments, ensuring a more focused and streamlined interaction. Join us in reducing clutter and promoting meaningful discussions.

Link please ideology

We can avoid repetitive explanations and ensure everyone is on the same page. Just visit our website, and you’ll find all the information you need in a user-friendly format. Let’s simplify things and make sharing a breeze!

Feature Requests

We are listening to our users and love hearing your ideas.
Please share your taught how we can improve our products. Please share your ideas with the community and us and keep an eye on what is already requested.

The most voted features will be considered if they align with our product’s vision and be moved to ready for development.
View yours

Bugs

To helps us find the problems fast, please be detailed about bugs. Before you report a bug, please check if it’s under FAQ already.

Provide us:

  • Screenshots
  • Login details
  • FTP details
  • Steps to reproduce the bugs

Refunds

We stand by our money-back policy. Since we don’t have to try out versions, we wanted to highlight this importance and display it on this homepage.

If unsatisfied with our product, you will be refunded when we see the ticket (during working days) without any questions or hard feelings.

Nevertheless, please provide feedback on why you do not want to use it anymore so we can improve it.

Even though this is a subdomain of our shop, we sync user accounts, and every login you have there you can use here as well.
If it’s not a plugin bug and you need a solution to do something, please use our Facebook group instead. There the entire community can jump in and help you.