Support

Unable to update plugins

Publish date: 07/11/2024 •  Bug • Hoster • 

Hi, I’m having some issues with the plugins in private repos not updating. The JSON files (https://plugins.seguru.xyz/wp-content/uploads/downloads/25/info.json) on the server appear to be correct, and I can download and install them manually but automatic updates give the following error message. “Update failed: Download failed. A valid URL was not provided.” I’m not exactly sure what’s wrong, the json file for the update appears to be correct and the file that I download from there installs correctly…

Let me know if there is anything you would like me to try (I am happy to play with beta software)

Cameron

[email protected]

Uploaded files:

  • support says:

    Hi There, Please check if you missed any step from the docs. And we do release an update for the HOSTER plugin, kindly check with the new one if it is solved.

    For further help, we need login details of the domain where you have hosted the plugin, and FTP details as well.

    Regards,
    Mohammad Arshad
    DPlugins Support

  • support says:

    Closing this ticket, please follow the 2nd ticket you opened and I just replied to it.

    Regards,
    Mohammad Arshad
    DPlugins Support

Leave a Reply