Support

Blocks not Working

Kelvin Hoffmann
Kelvin Hoffmann
Publish date: November 19, 2025

I have several errors that might conclude in one error so taht the wole plugin won’t work:

  1. Creating a new block doesnt add it to the list in the FanCoolo editor. It shows only after refreshing the page and then twice with unique ids.
  2. Saving takes a long time
  3. regenerating doesn’t finish
  4. In wp-content/plugins/fancoolo-blocks is only one of two blocks (nothing changed with this block, pure default)
  5. No blocks ever show up in Gutenberg

Site should be “healthy”, might i have some incompatible Plugins?

any help is appreciated.

`
### wp-core ###

version: 6.8.3
site_language: de_DE_formal
user_language: en_US
timezone: Europe/Berlin
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 5
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app
wordpress_size: 77,54 GB (83259417802 bytes)
uploads_path: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app/wp-content/uploads
uploads_size: 3,70 GB (3975673701 bytes)
themes_path: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app/wp-content/themes
themes_size: 11,94 MB (12515827 bytes)
plugins_path: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app/wp-content/plugins
plugins_size: 409,88 MB (429793521 bytes)
fonts_path: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app/wp-content/uploads/fonts
fonts_size: 1,19 MB (1246036 bytes)
database_size: 175,69 MB (184221696 bytes)
total_size: 81,83 GB (87862868583 bytes)

### wp-dropins (2) ###

advanced-cache.php: true
object-cache.php: true

### wp-active-theme ###

name: Twenty Twenty-Four Child (twentytwentyfour-child)
version: 1.0.1705598781
author: the WordPress team
author_website: https://wordpress.org
parent_theme: Twenty Twenty-Four (twentytwentyfour)
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates, menus
theme_path: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app/wp-content/themes/twentytwentyfour-child
auto_update: Disabled

### wp-parent-theme ###

name: Twenty Twenty-Four (twentytwentyfour)
version: 1.3
author: the WordPress team
author_website: https://wordpress.org
theme_path: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app/wp-content/themes/twentytwentyfour
auto_update: Disabled

### wp-themes-inactive (1) ###

Twenty Twenty-Five: version: 1.3, author: the WordPress team, Auto-updates disabled

### wp-mu-plugins (2) ###

burst_rest_api_optimizer.php: author: (undefined), version: (undefined)
WordPress automation by Installatron: author: (undefined), version: (undefined)

### wp-plugins-active (43) ###

Admin and Site Enhancements (ASE): version: 8.0.7, author: wpase.com, Auto-updates enabled
Admin Columns: version: 4.7.18, author: AdminColumns.com, Auto-updates enabled
Advanced Custom Fields: Extended: version: 0.9.1.1, author: ACF Extended, Auto-updates enabled
Advanced Custom Fields PRO: version: 6.6.2, author: WP Engine, Auto-updates enabled
Autoptimize: version: 3.1.13, author: Frank Goossens (futtta), Auto-updates enabled
Better Search Replace: version: 1.4.10, author: WP Engine, Auto-updates disabled
Cloudflare: version: 4.13.0, author: Cloudflare, Inc., Auto-updates enabled
Comet Cache: version: 170220, author: WP Sharks, Auto-updates enabled
Complianz | GDPR/CCPA Cookie Consent: version: 7.4.4, author: Complianz, Auto-updates enabled
Disable Comments: version: 2.6.0, author: WPDeveloper, Auto-updates enabled
Docket Cache: version: 24.07.04, author: Nawawi Jamili, Auto-updates enabled
Duplicate Page: version: 4.5.6, author: mndpsingh287, Auto-updates enabled
EditorsKit: version: 1.40.6, author: Munir Kamal, Auto-updates enabled
Enable Media Replace: version: 4.1.7, author: ShortPixel, Auto-updates enabled
FanCoolo WP: version: 1.0.2, author: Marko Krstić, Auto-updates disabled
Forminator: version: 1.48.2, author: WPMU DEV, Auto-updates enabled
GenerateBlocks: version: 2.1.2, author: Tom Usborne, Auto-updates enabled
hCaptcha for WP: version: 4.19.0, author: hCaptcha, Auto-updates enabled
Hustle: version: 7.8.8, author: WPMU DEV, Auto-updates enabled
Nested Pages: version: 3.2.13, author: Kyle Phillips, Auto-updates enabled
Public Post Preview: version: 3.0.1, author: Dominik Schilling, Auto-updates enabled
PublishPress Revisions: version: 3.7.21, author: PublishPress, Auto-updates enabled
Rank Math SEO: version: 1.0.258, author: Rank Math SEO, Auto-updates enabled
Rank Math SEO PRO: version: 3.0.100, author: Rank Math SEO (latest version: 3.0.101), Auto-updates disabled
Redirection: version: 5.5.2, author: John Godley, Auto-updates enabled
Relevanssi: version: 4.25.0, author: Mikko Saari, Auto-updates enabled
Relevanssi Live Ajax Search: version: 2.5, author: Mikko Saari, Auto-updates enabled
Scripts Organizer: version: 3.9.1, author: DPlugins, Auto-updates enabled
Scripts Organizer – Gutenberg Studio: version: 1.7.3, author: DPlugins (latest version: 1.7.4), Auto-updates enabled
Show modified Date in admin lists: version: 1.4, author: Apasionados.es, Auto-updates enabled
Smash Balloon Instagram Feed: version: 6.10.0, author: Smash Balloon, Auto-updates enabled
Spectra: version: 2.19.16, author: Brainstorm Force, Auto-updates enabled
Stackable – Gutenberg Blocks: version: 3.19.2, author: Gambit Technologies, Inc, Auto-updates enabled
SVG Favicon: version: 1.5.5, author: a 415 Production, Auto-updates enabled
SVG Support: author: (undefined), version: 2.5.14, Auto-updates enabled
Taxonomy Switcher: version: 1.0.8, author: WebDevStudios, Auto-updates enabled
UpdraftPlus – Backup/Restore: version: 1.25.9, author: TeamUpdraft, DavidAnderson, Auto-updates enabled
WebP Express: version: 0.25.9, author: Bjørn Rosell, Auto-updates enabled
Wordfence Security: version: 8.1.2, author: Wordfence, Auto-updates enabled
WordPress Importer: version: 0.9.5, author: wordpressdotorg, Auto-updates enabled
WP Bottom Menu: version: 2.2.4, author: J4 & LiquidThemes, Auto-updates enabled
wpDataTables – Tables & Table Charts: version: 6.3.3.12, author: TMS-Plugins, Auto-updates enabled
wpDataTables integration for Forminator Forms: version: 1.3.8, author: TMS-Plugins, Auto-updates enabled

### wp-plugins-inactive (2) ###

Reduce Unused CSS Solution with Critical CSS For WP: version: 1.0.21, author: Magazine3, Auto-updates enabled
Schema & Structured Data for WP & AMP: version: 1.52, author: Magazine3, Auto-updates enabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1693
imagemagick_version: ImageMagick 6.9.13-22 Q16 x86_64 18597 https://legacy.imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 128M
upload_max_filesize: 128M
max_effective_size: 128 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 192
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 0
imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, AVI, AVS, B, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FLV, FRACTAL, FTP, FTS, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X3F, XBM, XC, XCF, XPM, XPS, XV, Y, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF
ghostscript_version: not available

### wp-server ###

server_architecture: Linux localhost 4.18.0-553.77.1.el8_10.x86_64 #1 SMP Linux localhost 4.18.0-553.77.1.el8_10.x86_64 #1 SMP Linux localhost 4.18.0-553.77.1.el8_10.x86_64 #1 SMP
httpd_software: Apache/2.4.65 (Unix)
php_version: 8.3.27 64bit
php_sapi: cgi-fcgi
max_input_variables: 4000
time_limit: 240
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 8.16.0 OpenSSL/3.0.18
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
static_robotstxt_file: true
current: 2025-11-19T09:33:36+00:00
utc-time: Wednesday, 19-Nov-25 09:33:36 UTC
server-time: 2025-11-19T10:33:34+01:00

### wp-database ###

extension: mysqli
server_version: 10.11.14-MariaDB-log
client_version: mysqlnd 8.3.27
max_allowed_packet: 67108864
max_connections: 3000

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app/wp-content
WP_PLUGIN_DIR: /mnt/web323/a2/07/51573607/htdocs/STRATO-apps/wordpress_01/app/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: writable
mu-plugins: writable

### acf ###

version: 6.6.2
plugin_type: PRO
update_source: ACF Direct
activated: true
activated_url: https://karin-fischer-verlag.de
license_type: Developer
license_status: active
subscription_expires: undefined
ui_field_groups: 11
php_field_groups: 0
json_field_groups: 0
rest_field_groups: 0
post_types_enabled: true
ui_post_types: 17
json_post_types: 0
ui_taxonomies: 10
json_taxonomies: 0
ui_options_pages_enabled: true
ui_options_pages: 0
json_options_pages: 0
php_options_pages: 0
rest_api_format: light
registered_acf_blocks: 14
blocks_per_api_version:
v2: 14
blocks_per_acf_block_version:
v2: 14
blocks_using_post_meta: 0
preload_blocks: true
admin_ui_enabled: true
field_type-modal_enabled: true
field_settings_tabs_enabled: false
shortcode_enabled: true
registered_acf_forms: 0
json_save_paths: 1
json_load_paths: 15

### disable-comments ###

status: Comments are disabled site-wide for all content types
plugin_configured: Yes
total_comments: 0
global_disable: Yes
disabled_post_type_count: 0 of 0
disabled_post_types: None
xmlrpc_comments: Disabled
rest_api_comments: Disabled
show_existing_comments: No
network_active: No
sitewide_settings: Not applicable
role_exclusion_enabled: Disabled
excluded_roles: None

`

  • support says:

    Can you please provide the login details to check further, we can’t reproduce the issue at our own testing. Maybe it is a plugin conflict. Or some other issue.

    Kindly edit the ticket and put the details in WP Login form field, it is secured to you and us (admins) only, Replies are publicly visible, kindly don’t put it there.

    Regards,
    Arshad
    DPlugins Support

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