Hi, I’m having some issues with the plugins in private repos not updating. The JSON files (https://plugins.seguru.xyz/wp-content/uploads/downloads/25/info.json) on the server appear to be correct, and I can download and install them manually but automatic updates give the following error message. “Update failed: Download failed. A valid URL was not provided.” I’m not exactly sure what’s wrong, the json file for the update appears to be correct and the file that I download from there installs correctly…
Let me know if there is anything you would like me to try (I am happy to play with beta software)
Cameron
Here is a video of what is happening.
https://drive.google.com/open?id=1XjnBC8NbS1KXXWxG0gV6SED9vewXXIHD
Any update on this?
I’ve replied to your previous ticket already, and this ticket is ignored after that :
https://support.dplugins.com/ticket/unable-to-update-plugins/
I’m writing the same here :
“Hi There, Please check if you missed any step from the docs. And we do release an update for the HOSTER plugin, kindly check with the new one if it is solved.
For further help, we need login details of the domain where you have hosted the plugin, and FTP details as well.”
Edit this ticket and put the WP Login and FTP details in the secured form fields which only us and you can see or via Email to [email protected], don’t put them in comments as they are visible to everyone.
HI Cameron,
We found the issue and it will be released very soon.
Regards,
Muhammad Osama
Closing the ticket as fixed update is released already.
Regards,
Mohammad Arshad
DPlugins Support