Welcome to DPlugins Support
The standard response time frame is up to 72 hours during work days.
The time during the weekend is for friends and family.
Feature Request
We are listening to our users and love hearing your ideas.
Please share your taught how we can improve our products. Please share your ideas with the community and us and keep an eye on what is already requested.
The most voted features will be considered if they align with our product’s vision and be moved to ready for development.
Bug
o helps us find the problems fast, please be detailed about bugs. Before you report a bug, please check if it’s under FAQ already.
Provide us:
- Screenshots
- Login details
- FTP details
- Steps to reproduce the bugs
Refunds
We stand by our money-back policy. Since we don’t have to try out versions, we wanted to highlight this importance and display it on this homepage.
If unsatisfied with our product, you will be refunded when we see the ticket (during working days) without any questions or hard feelings.
For wordpress.org products please use official WP Support channels
If it’s not a plugin bug and you need a solution to do something, please use our Facebook group instead.
There the entire community can jump in and help you.