Back when I originally purchased your two product bundle I accidentally made a double purchase. You refunded one and disabled two of the licenses, but the other two licenses should still be valid. It seems that because they’re connected to the refund the two valid licenses will not allow me to download the product still. Could you fix this for me please?

I’m still not sure what happened on this purchase.

Payment:

7147

Payment Status:

Refunded

Payment Method:

PayPal

Date:

March 19, 2021

Subtotal:

$60.00

Total Price:

$60.00

License Keys:

Swiss Knife Pro

3cd881030537cd8667b0bb6fd4e84811

Swiss Knife Pro (disabled)

6a7d468f54705314c4f093b7f7a3316d

Scripts Organizer

5bff33706937ba24598684a8c1e11fa9

Scripts Organizer (disabled)

a4f85921d2551a1f80629d30f50b2562

 

One response to “Still can’t download this product”

  1. devusrmk says:

    Hello, What I can see you are refunded for swiss knife ( both of them ) and scripts organizer ( both of them ).

    You actually don’t have them anymore. Not sure why EDD is not displaying (disabled) but I can delete those licences for you so you know that you don’t have those products anymore.

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