Hi there!

I just bought the Sandbox plugin a few days ago and wanted to activate that today. But I can’t find any license. Also, no account was created for me to log into as far as I can see. 

It seems to be that your website is a mess! 

I tried asking for a password reset for the email I would use for purchasing. That means an account must exist on that email address. 

A password reset email was sent, but nothing was received. 

I then tried to register a new account on the same email, and that was possible, which should mean that NO account existed on this email before. 

Then when I log in, I can see a bunch of tickets and refund requests from a list of other people. Shouldn‘t account tickets be a personal thing? (Adding a screenshot)

If this mess also is reflected in how you make your plugins, there‘s not much trust in the products. 

Anyway, please send over the license code for the plugin. 

John. 

Website credentials

3 responses to “Missing Sandbox Pro lisence”

  1. devusrmk says:

    Send you new password on FB Messenger

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