Howdy, A while back I purchased the two plugins Swiss Army Knife and Script Organizer and accidentally made a double purchase. You were kind enough to refund 50% of the double purchase, but somehow I am unable to download these two plugins. Order Number 7147.
Thanks,
- Cory
Hello Corry I can see that you have made 2 purchases:
1. November 19, 2021
dPlugins Sandbox
Projects List with Password – Free
dPlugins DevKit – Free
WP Admin Cleaner
2. March 19, 2021
Swiss Knife
Scripts Organizer
And 2nd purchase from March 19th is refunded already on March 20th
—
20 Mar 2021
Refund to Cory Curtis Details -60,00 USD 0,00 USD -60,00 USD
—
If you need refund details I can send you paypal pdf
My Email 3-19-2021
(Did I just unknowingly purchase double licenses of your two plugins?
– Cory)
YOU = I can see that you bought twice both products. Should I refund you todays purchase or previous one?
ME = Whichever one is easiest. I’ll just log in later to verify which license to use.
Thank you
ps, I apologize for the extra work I caused you, but I appreciate your generosity.
YOU = No no,
you already had both products. And the you purchased both of them again.
so I think we are all good here.
Thank you!
Marko Krstić from dplugins team”
ME = OK, but if you find that I still owe for a license somehow, let me know and I’ll send a payment to wherever you like.
YOU = No problem at all. And thanks for checking.
So now I purchased another second license just so I could download these plugins. I’m a bit frustrated. You just disappeared for the last week almost. But if I have to purchase them again just to download the plugins, I guess.
I don’t know what you’re willing to do at this point, but I’d like to know.
– Cory
Yes, but there was a double purchase on accident, my fault, and to clarify, there were 2 Licenses of each, Swiss Knife and Scripts Organizer. You refunded one license of each product, leaving me with one license of each still, but I am unable to download them. I’ll reply to the email and send you a screenshot.
So are you saying you refunded it all? If so, that was not what I was asking for back then.
I went and looked at the transactions and it was only for the 2nd purchase on 3-19, so I should still be able to download the app since I had purchased these back in Nov. 2020.
These are the ones that should work, but I haven’t tested them. If not, why are they in my account? If I somehow ended up without a valid license, can I repurchase at the original price for what I would have had back in March?
Swiss Knife = What happened to these?
3cd881030537cd8667b0bb6fd4e84811
Scripts Organizer
5bff33706937ba24598684a8c1e11fa9
DISABLED = Refunded these
Swiss Knife
6a7d468f54705314c4f093b7f7a3316d
Scripts Organizer
a4f85921d2551a1f80629d30f50b2562
I hate to be a pest, but I’m trying to make some dev decision’s and this is holding me up. Do I own these or not?
Swiss Knife
3cd881030537cd8667b0bb6fd4e84811
Scripts Organizer
5bff33706937ba24598684a8c1e11fa9