The ticket I submitted yesterday has been solved, somewhat. The culprit was another plugin. However, I had to deactivate the plugin on two websites in order to make them accessible again. I also deactivated the plugin on all other websites for the time being. There is an issue with the plugin, that’s for sure.
I just noticed that there are three active licenses of the collaboration plugin in my account. How come? I thought I only bought one. At least I only paid for one. Is that maybe the reason for the problems I’m facing with the plugin?
Hi,
the issue may be related as described on https://support.dplugins.com/collaboration-2/
I’m not sure how your account owns 3 licenses.
Your issue is not related to the licenses.