The ticket I submitted yesterday has been solved, somewhat. The culprit was another plugin. However, I had to deactivate the plugin on two websites in order to make them accessible again. I also deactivated the plugin on all other websites for the time being. There is an issue with the plugin, that’s for sure.

I just noticed that there are three active licenses of the collaboration plugin in my account. How come? I thought I only bought one. At least I only paid for one. Is that maybe the reason for the problems I’m facing with the plugin?

One response to “Collaboration”

  1. joshua says:

    Hi,

    the issue may be related as described on https://support.dplugins.com/collaboration-2/

    I’m not sure how your account owns 3 licenses.
    Your issue is not related to the licenses.

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